St. Charles Parish Hospital receives 2022 Press Ganey Human Experience Guardian of Excellence Award

Published 9:02 am Saturday, January 7, 2023

LULING – St. Charles Parish Hospital (SCPH) has been named a 2022 Human Experience (HX) Guardian of Excellence Award® winner by Press Ganey, the global leader in healthcare experience solutions and services. This award is part of Press Ganey’s annual ranking of the top hospitals and health systems in the country, according to performance in patient experience. SCPH was recognized for medical practice and outpatient services.

As a winner of the Press Ganey HX Guardian of Excellence Award®, SCPH is in the top 5% of healthcare providers in delivering patient experience in the last year. Press Ganey works with more than 41,000 healthcare facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality and experience of care.

“One of our core values at SCPH is that patients are always our first priority. We strive daily to maintain a level of high-quality, compassionate care. To receive recognition for the care we provide in our medical practice and outpatient services at SCPH is an honor. We are grateful to Press Ganey and are proud to continue caring for our community daily,” said Keith Dacus, chief executive officer, St. Charles Parish Hospital.

“By putting their patients and workforce first each and every day, St. Charles Parish Hospital is demonstrating their unwavering commitment to their employees and to the communities they serve,” said Patrick T. Ryan, chairman and chief executive officer, Press Ganey. “The caregivers at SCPH inspired us with the compassion, empathy and human connection they bring to the clinical healthcare setting. We are honored to partner with them as we celebrate their achievement.”

St. Charles Parish Hospital is a 59-bed facility which was created as a service district hospital in 1959. It is managed by Ochsner Health. In 2014, a partnership with Ochsner Health established the sharing of best medical practices and the implementation of advanced technology, resulting in improved quality, expanded access to care and reduction in medical costs.

For more information about St. Charles Parish Hospital, visit