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Residents shouldn’t toss P-EBT cards arriving in plain white envelopes

BATON ROUGE – As the first round of Louisiana Pandemic EBT (P-EBT) cards arrive this week, recipients should be on alert for plain white envelopes with anAustin, Texas, return address.

The envelope will include the household’s P-EBT card along with instructions for activating and using the card. Photos of the envelope and its contents can be viewed at www.dcfs.louisiana.gov/pebt-mail.

If parents who successfully applied for P-EBT benefits do not receive their P-EBT card in the mail within one week of the below estimated delivery dates, they should call the LAHelpU Customer Service Center at 1-888-524-3578 to report their card missing and have a new one mailed to them. Estimated delivery dates are as follows:

For most who applied before 4:30 p.m. May 25 and were approved, the card(s) should arrive in the mail the week of June 8.

Those who applied between 4:30 p.m. May 25 and 4:30 p.m. June 1 and were approved can expect to receive their card(s) by June 13.

Those who applied between 4:30 p.m. June 1 and 4:30 p.m. June 8 and were approved can expect to receive their card(s) by June 19.

Those who apply between 4:30 p.m. June 8 and the new deadline of 4:30 p.m. June 15 and are approved can expect to receive their card(s) by June 26.