St. John Parish increases credit card capacity

Published 11:45 pm Tuesday, April 15, 2014

By Monique Roth


LAPLACE – Residents of St. John the Baptist Parish will now be able to use their debit and credit cards when performing monetary transactions with the parish’s Planning and Zoning Department, Animal Shelter and Parks and Recreation Department.

These card machine installments are the third phase of the credit card payment system implementation for customers recommended by the President’s Advisory Committee.

Having credit card machines in three additional departments will allow for improved services for customers for permits, adoptions and Parks and Recreation Department programs.

“We have had many out-of-state adoptions and having the ability to process a payment over the phone will expedite our process for those who can’t make a quick trip to the facility,” said Animal Shelter Manager Racheal Sance.

Angelic Sutherlands, Planning and Zoning director, agreed.

“Being able to accept credit card payments will make obtaining a permit or license more convenient for our residents, business owners and contractors,” she said.

Recreation Director Debra Poche said the system should help customers better meet payment deadlines, increase registration of events and reduce the risk of NSF checks.

St. John Parish upgraded its utilities payment system in 2013 to allow customers real-time access to their accounts. The system allows customers to view current balances, schedule payments, store secure payment information, review payment history, make payment installments and print receipts. A credit card system was also installed in the Utility Service centers in LaPlace and Garyville allowing for accurate postings and more efficient service.

“We will continue to seek opportunities to improve customer service in all departments,” said St. John Parish President Natalie Robottom. “Upgrading equipment, improving technology and communication systems remain priorities of our office.”