Need Alzheimer’s support? Call us

Published 12:30 pm Sunday, October 10, 2021

Can you name a phone number that is good throughout the United States?  Of course you can.  It’s 911 for emergencies.  Another that you should know is 811, which instantly connects you to your nearest call before you dig center so you can get underground utilities located before digging.  Both of these three digit numbers are very important and free of charge.

But there’s another number you should also know.

It’s the Alzheimer’s Association 24/7 Helpline at 1-800-272-3900. It doesn’t matter what time of the day or night the call is made, just like 911 and 811 the number is national and the phone will be answered by a real live human.

Alzheimer’s support staffers speak not only English, but Spanish, Chinese, Hindi and many other languages.  You’ll speak with a specialist or master’s-level clinician in complete confidence.  No matter what your question, you’ll find an answer.

Our Helpline staff can address memory loss, dementia, and Alzheimer’s disease. They can talk with you about medication and treatment options that may help with cognitive and behavioral symptoms for a time.  They can offer strategies to reduce caregiver stress, and tips for providing quality care. They can even refer you to local community programs and services, and much more.

Do you need a TRS (Telecommunications Relay Service) operator?  Dial 711.

Please note that our Helpline staff does not perform diagnosis.  If you or someone you care for is having memory problems, please see your doctor.

The Alzheimer’s Association 24/7 Helpline is supported in part by a grant from the Administration on Aging, U.S. Department of Health and Human Services.

Meanwhile, you can always get the latest information about the Association’s COVID-19 guidelines for Alzheimer’s and dementia caregivers in long-term or community-based care settings here:

https://alz.org/professionals/professional-providers/coronavirus-covid-19-tips-for-dementia-caregivers

The Alzheimer’s Association leads the way to end Alzheimer’s and all other dementia – by accelerating global research, driving risk reduction and early detection, and maximizing quality care and support. Our vision is a world without Alzheimer’s and all other dementia. Visit alz.org or call 800.272.3900.

Scott Finley is Media Relations Manager for the Alzheimer’s Association® in Texas.  He can be reached at scfinley@alz.org