Any St. Charles Parish Library cardholder can access HelpNow by visiting the online databases section of the library’s website at www.stcharles.lib.la.us/databases.html. HelpNow provides library patrons with live, on-demand
homework help and state-aligned skills building lessons from expert tutors seven days a week from 2 p.m. to 11 p.m. There is also a 24/7 Help feature and a 24-hour Writing Lab that allow patrons to submit questions and papers for review any
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a response within 24 hours. Spanish speaking tutors are available.
When using HelpNow, tutors and students communicate in real time by typing and drawing. In addition, students may use HelpNow’s secure file sharing feature to submit their papers to trained writing instructors. All HelpNow tutors possess four-year college degrees, must undergo a rigorous selection and training process and must complete a full background and security check.
To find out more about HelpNow, call the library at 985-785-8471 or stop into the library and ask any staff member.
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